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See every number that drives your dental practice — in one live dashboard.

ConvertLens gives dentists and DSOs a real-time KPI dashboard that connects your clinical performance, patient acquisition, and marketing ROI into a single view. No more switching between your PMS, your spreadsheet, and your ad reports. Everything that matters, always up to date.

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HIPAA-compliant
Integrates with Dentrix, Eaglesoft, Open Dental
Used by 500+ practices and DSOs
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You're running a dental practice on gut feel — and you know it.

Most practice owners and DSO managers are working from incomplete numbers. Your PMS tells you production and collections. Your front desk tracks new patients in a spreadsheet. Your marketing agency sends a PDF report once a month — two weeks after the period ended.

By the time you see a problem, it's already cost you patients and revenue.

A real KPI dashboard changes that. Not a report you run on Fridays. A live view of the metrics that actually move your practice — updated in real time, visible to you and your team, connected to every system that feeds the numbers.

ConvertLens was built to close that gap. It pulls data from your PMS, your CRM, your ad platforms, and your call tracking — and surfaces the KPIs that matter in one clean, live dashboard. No exports. No manual updates. No waiting.

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The dental KPIs that actually tell you how your practice is performing

Not every metric matters equally. The dental practices growing fastest track a specific set of KPIs — across clinical performance, patient acquisition, and marketing — and review them weekly. Here's exactly what ConvertLens surfaces in your dashboard.

Clinical & production KPIs
Patient acquisition KPIs
Marketing & ROI KPIs

Clinical & production KPIs

 Production per day

Total billable production divided by clinical days worked. The single most important financial efficiency metric for any dental practice. Target varies by market, but typically $4,000–$6,000 per dentist per day for a healthy general practice.

Collection rate

Percentage of production that converts to collected revenue. Industry benchmark: 98%+. Anything below 95% signals a billing or insurance processing problem that's silently draining revenue.

Production per visit

Average revenue generated per patient appointment. Tracks treatment plan acceptance and case presentation effectiveness. Low production per visit often indicates undertreated patients or weak case acceptance skills.

Schedule utilisation rate

Percentage of available chair time filled with paying appointments. Target: 85–90%. Below 80% means you have a capacity problem — either marketing isn't bringing enough patients or your scheduling process has gaps.

 No-show and cancellation rate

Percentage of booked appointments that don't convert to attended visits. Industry benchmark: under 8%. Above 12% is a serious revenue leak and almost always fixable with automated reminders and confirmation sequences.

Treatment acceptance rate

Percentage of presented treatment plans that patients accept and schedule. Benchmark: 85%+ for single-visit treatments, 70%+ for multi-visit cases. Low acceptance rate usually points to case presentation process, not patient demographics.

Patient acquisition KPIs

New patients per month

Total new patient starts in the period. The leading indicator of practice growth. Track by source (referral, Google, social, direct) to understand which acquisition channels are actually working.

Lead-to-appointment rate

Percentage of enquiries that convert to a booked appointment. For most practices, this sits between 40–60%. Below 40% usually means a follow-up or response-time problem, not a marketing problem.

Cost per new patient

Total marketing spend divided by new patients acquired in the period. This is the KPI most practices don't track — and the one that determines whether your marketing is actually profitable. Track it by channel to find where you're overspending.

Patient reactivation rate

Percentage of lapsed patients (12+ months since last visit) reactivated through recall campaigns. A healthy practice reactivates 15–20% of its lapsed base per year. This is often the cheapest source of new revenue in your practice.

Recall appointment rate

Percentage of active patients scheduled for their next appointment before leaving. Target: 85%+. Practices with strong pre-scheduling consistently outperform on retention and lifetime value.

Marketing & ROI KPIs

Cost per lead by channel

Marketing spend divided by enquiries generated, broken down by Google Ads, Meta Ads, organic SEO, referral, and direct. Without this, you're flying blind on where your marketing budget is actually working.

Lead response time

Average time between a new enquiry and first contact from your team. The most undertracked KPI in dental marketing, and one of the highest-leverage ones. Response time under 5 minutes increases conversion probability by 21x.

Marketing ROI by channel

Revenue generated from new patients attributed to each marketing channel, divided by spend on that channel. Most marketing agencies don't give you this — ConvertLens calculates it automatically from your PMS and ad platform data.

Impression share and click-through rate

How your paid and organic search presence is performing. Tracks whether your ads are winning their auctions and whether your listings are compelling enough to earn clicks over competitors.

Your dental KPI dashboard — built for how practices actually work

Most dental analytics tools were built by software companies. ConvertLens was built for the way dental practice owners and DSO managers actually use data — quickly, on mobile, in between patients, with no time to configure reports.

Live data, always

Zero lag between what happens in your practice and what appears on your dashboard. Production posted in your PMS at 4pm appears in ConvertLens within minutes — not the next morning.

Every source, one view

Your PMS production data, your front desk lead log, your Google Ads spend, your Facebook Ads results, your call tracking recordings — all feeding into one unified dashboard with no manual imports.

Drill down in two clicks

See group-level KPIs for your DSO, then click into any location, any provider, any channel. The data structure follows how you think about your business — not how a software engineer structured a database.

Mobile-first design

Built for the reality that most dental practice owners check their numbers on a phone between patients. Full dashboard functionality on any device — no pinching, no horizontal scrolling.

Automated alerts

Set KPI thresholds and ConvertLens notifies you when something breaks — no-show rate climbs above 10%, production drops below daily target, a location stops receiving leads. You find out the day it happens, not at your monthly review.

AI-powered answers

 Instead of building a report, ask a question. 'Which provider had the highest production per visit last month?' 'Which ad campaign brought the most new patients in Q1?' ConvertLens AI answers in seconds.

DSO KPI dashboard — one view across every location in your group

For dental service organisations and multi-location groups, the KPI challenge isn't visibility — it's consistency. Individual location managers are tracking different things in different ways. Group-level reporting takes days to compile. By the time a location underperforms, it's already been underperforming for weeks.

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Group-level rollup with location drill-down

See consolidated KPIs across your entire group — total production, new patients, marketing spend, collections — then click into any location for a granular view.

Side-by-side location comparison

Benchmark every location against group averages and against each other. Instantly identify which sites are overperforming and which need intervention.

Standardised KPI definitions across all locations

Every location measures production, new patients, and lead conversion the same way — eliminating the 'each manager tracks it differently' problem that plagues most DSO reporting.

Automated underperformance alerts

ConvertLens flags locations that fall below KPI thresholds — no manual comparison required. You know about a problem location before your weekly operations call, not because someone brings it up.

Marketing attribution by location

See exactly which channels are driving new patients to each location, with cost per acquisition broken down at location level. Stop overspending on markets where you're already dominant; redirect budget to locations that need volume.

What changes when your practice has a real KPI dashboard

Without a KPI dashboard

Production reviewed monthly in a PMS report
No-show problem discovered at month end
Marketing ROI tracked in a spreadsheet — manually
Location comparison takes 4+ hours of manual data pulling
Front desk doesn't know lead conversion rate
You find out which channel worked when the agency reports
KPI definitions differ across locations

With ConvertLens KPI dashboard

Live production tracking updated within minutes throughout the day
Automated alert fires when no-show rate crosses your threshold
All channel spend, leads, and new patient revenue attributed automatically
Side-by-side location view in one click — always current
Lead-to-appointment rate tracked per location, per source, per week
Daily channel performance visible in the dashboard, no agency required
Standardised metrics across every site in your group

Integrations

Seamless Integration with All Major PMS & CRM Tools

ConvertLens syncs effortlessly with all leading PMS, CRM, and
analytics platforms for a unified data view.

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Our Testimonials

Crafted for Unmatched Practice Growth

Discover why practices of all sizes trust ConvertLens to streamline their operations and elevate their growth.

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Boosting My Practice with Remedo

Remedo has truly transformed my online presence and practice. With their invaluable support, I've witnessed significant improvements in my website visibility and search rankings. Their expertise has helped me attract and connect with more patients, leading to remarkable growth in my practice

South Shore Dental Care

Holbrook, MA

AI-Driven Marketing ROI | ConvertLens
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Expert Support Driving Patient Growth

The growth manager support is really helpful. Having an expert at hand who can breakdown the jargon into a step-by-step plan helped my practice reach more patients. I've seen a noticeable increase in patient footfall

Precious Smiles

Camp Hill, Pennsylvania

AI-Driven Marketing ROI | ConvertLens
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Excellent Support & Personalized Service

Working with Remedo for our Google My Business and website needs at Infinite Smiles Paediatric Dentistry has been a great experience. The team's approachability, especially Shalu’s dedication during our weekly meetings, has been invaluable. They truly listen, understand our needs, and provide personalized support. Their commitment sets them apart—keep up the great work!

Infinite Smiles Paediatric Dentistry

Solon, Ohio

AI-Driven Marketing ROI | ConvertLens
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Highly Professional & Dedicated Team

Remedo is the most professional group I have worked with. Their attention to detail, responsiveness, and commitment to excellence are truly commendable. The team takes the time to understand our needs and provides tailored solutions with great efficiency. Their personalized support and expertise make them stand out. Highly recommend their services!

SoFlo Dentistry

Miami, FL

AI-Driven Marketing ROI | ConvertLens
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Unlock Growth with Remedo's All-in-One Solution

All aspects of my online presence, from website design to Google Business are now managed by Remedo. I've seen a clear increase in patient leads. I highly recommend Remedo to any healthcare provider looking to grow their practice

West Point Medical Center

Fontana, California

AI-Driven Marketing ROI | ConvertLens

FAQs

Frequently asked questions about dental KPI dashboards

What KPIs should a dental practice track?

At minimum: production per day, collection rate, schedule utilisation, new patients per month, lead-to-appointment rate, no-show rate, and cost per new patient. Practices with a marketing function should also track cost per lead by channel, marketing ROI by channel, and lead response time. ConvertLens tracks all of these automatically in one dashboard.

How is a dental KPI dashboard different from a PMS report?

Your PMS tracks clinical and financial data from appointments — production, collections, scheduling. A KPI dashboard like ConvertLens goes further: it connects your PMS data with your lead tracking, marketing spend, and ad platforms to give you a complete view from first patient contact to collected revenue. PMS reports tell you what happened clinically. A KPI dashboard tells you why your practice is growing or shrinking.

Can ConvertLens track KPIs across multiple dental locations?

Yes. ConvertLens was designed for multi-location dental groups and DSOs. It provides a group-level dashboard with consolidated KPIs across all locations, plus drill-down views for each individual site. You can compare locations side by side, set location-level KPI targets, and receive automated alerts when a specific location underperforms.

How long does it take to set up the KPI dashboard?

Most practices are live within 48–72 hours of signing up. Our onboarding team handles the integration with your PMS, connects your ad platforms and CRM, and configures your KPI targets. You don't need a technical team or a data analyst to get started. The dashboard is fully operational before your first weekly review after sign-up.

Does the dashboard update in real time?

es. Production, scheduling, and clinical data update within minutes of being posted in your PMS. Marketing and advertising data syncs hourly from connected ad platforms. Lead and enquiry data is live immediately. You're never looking at yesterday's numbers — the dashboard reflects what's happening in your practice right now.

What dental KPI dashboard does ConvertLens replace?

ConvertLens typically replaces a combination of manual spreadsheet reporting, PMS-native reporting, and separate marketing agency reports. Most practices that switch to ConvertLens were previously spending 3–5 hours per week pulling and compiling KPI data manually. That time is recovered immediately on go-live.

Is the ConvertLens KPI dashboard HIPAA-compliant?

Yes. ConvertLens is built with HIPAA compliance as a foundation. All patient and practice data is encrypted at rest and in transit. We sign Business Associate Agreements with every practice we work with. Our infrastructure undergoes regular third-party security audits. Full compliance documentation is available on request.

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Track every marketing dollar and optimize patient conversions with ConvertLens. Gain valuable insights from your campaigns, ensuring you never miss a potential patient. Maximize ROI and grow your practice effortlessly.

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