Hire the 24/7 dental receptionist that never misses an enquiry
EVA picks up your calls when your team is already juggling check-ins, ringing phones, insurance questions, and a dozen things at once. The AI voice receptionist handles routine patient questions, appointment requests, insurance and payment queries, and after-hours calls, giving patients a helpful voice on the other end without adding another task to your front desk.
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EVA: AI-Powered Call Handling for Modern Dental Practices
EVA is a voice AI receptionist purpose-built for dental practices. Configured with your practice information, call rules, and appointment preferences, EVA knows how your practice wants calls handled. With built-in call tracking, every conversation stays connected to the bigger picture.
ConvertLens’ specialized team trains It around your unique workflows and provides ongoing support 24/7, so your AI receptionist works the way your practice does.
Top Features
Using the Best Features to Unlock Power
Utilize our highly regarded features, which are intended to facilitate project management success, to fully realize Xelora's potential.
PMS, Booking & CRM Integrations
Connects directly with Dentrix, Open Dental, Eaglesoft, CareStack, and more for real-time scheduling.
Smart Appointment Scheduling
Intelligently matches patients to available slots, confirms details in real time, and syncs directly to your PMS.
24/7 Call Answering
Never misses a call, regardless of time or volume. After-hours, weekends, holidays—EVa is always on.
Intelligent Call Routing
Recognizes complex situations and routes to your team with full context and call transcripts.
Natural Conversation
Sounds human. Handles interruptions, clarifies details, and responds naturally to patient concerns.
HIPAA Compliant
Enterprise-grade security, encryption, and compliance. Patient data is fully protected.
EVA covers the 99.9% your front desk cannot catch
Answers every call with the full context
EVA uses your practice information, call rules, appointment preferences, and available patient details to understand who is calling and what they need from the start.
Takes action live on the call
The dental AI virtual receptionist does more than answer questions. It can check availability, handle appointment requests, answer routine practice questions, capture patient details, and take the right action while the patient is still on the line.
Never leaves a patient without a next step
Keeps every conversation moving. When a patient needs your team, it follows your rules to transfer the call, create a message, or pass along the details without making the patient start over.
Gives you the full picture, end to end
Every call is captured in one place, giving your team visibility into what patients asked, how the conversation was handled, and what happened next.
Common Use Cases Where Eva Fits In
Call Rush
Handle busy periods when calls pile up and your front desk is already juggling patients in the office.
After-Hours Coverage
Keep your phones covered after the clinic closes, answering routine questions and directing urgent calls based on your practice’s instructions.
Appointment Management
Automate booking changes, cancellations, and confirmations even faster without draining your front desk or frustrating patients.
Insurance & Billing Inquiries
Answer common questions about insurance, accepted plans, payments, and billing without tying up your staff.
Multilingual Conversations
Make conversations easier for patients who prefer to speak in another language, with multilingual support when enabled.
Why choose EVA as your next-gen out-of-hours receptionist?
Never Miss an After-Hours Call
Keep your phones covered beyond office hours, so patients can get answers, request appointments, and reach the right next step even when your front desk is offline.
100% Secure + Compliant
Built for dental practices with secure call handling and HIPAA-compliant infrastructure. Patient conversations stay protected, giving your team one less thing to worry about.
Integrate & Automate Your Workflow
Connect EVA with your PMS, booking, and CRM systems to keep appointments, patient details, call records, and follow-ups moving through your existing workflow.
Unlock Call Intelligence
Go beyond answering calls with recordings, transcripts, attributed revenue, and an AI Coach that helps your team understand conversations, spot opportunities, and improve call performance.
Works With Your PMS
Seamless Integration with All Major PMS
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Built for dental practices and measurable patient growth.
Capture patients even when your team can't pick up.
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