Give every treatment plan the follow-up it deserves. Without adding to your payroll.
Most dental practices present treatment plans and then wait. Some patients book. Most say they will think about it. And without a dedicated system to follow up, the majority of those undecided patients never come back.
ConvertLens acts as a virtual treatment coordinator for your practice. It follows up on every unaccepted treatment plan automatically, nurtures patients through their decision at the right pace, and books appointments when they are ready. Your team focuses on patients in the chair. ConvertLens handles everyone else.
.svg)
Unique Features
Your practice is presenting treatment plans that never get accepted. Not because patients said no. Because nobody followed up.
A patient sits in the chair. You present a treatment plan. They nod, ask a few questions, say they want to check their schedule, and walk out the door. Three weeks later, that treatment plan is still sitting unaccepted in your PMS. The patient has not called. Your front desk has not followed up. The revenue those treatments represent has quietly disappeared.
This is not unusual. It is the norm in most dental practices. And it costs practices significantly more than they realise.
Target Audience
What a virtual treatment coordinator does for your practice
A treatment coordinator in a dental practice has one primary function: to take the gap between a presented treatment plan and a booked appointment and fill it with the right communication at the right time.
In a traditional practice, this is a person. They call patients who have not booked. They answer questions about cost and payment options. They send follow-up emails with treatment summaries. They remind patients that a condition will not improve on its own. They know which patients need one more conversation and which need time.
Treatment plan delivery
Follow-up sequences
Objection handling
Booking conversion
A virtual treatment coordinator does the same job through automated, personalised sequences triggered by patient behaviour and treatment plan status. It is not a replacement for human relationship-building in complex cases. It is the system that handles the volume of routine follow-up that currently falls through the cracks because no one person can manage it all.
From unaccepted treatment plan to booked appointment. Automatically.
Running treatment coordinator workflows across multiple locations from one platform
For dental groups and DSOs, inconsistent case acceptance across locations is a significant and often invisible revenue leak. One location has a strong treatment coordinator who follows up diligently. Another relies on the front desk fitting it in between calls. A third has no follow-up process at all.
ConvertLens standardises the virtual TC function across every location in the group from a single platform.
Every platform where patients review your practice — monitored in one place
Patients don't limit their reviews to Google. ConvertLens monitors and manages your reputation across every major platform where dental patients are active:
What changes when your practice has a virtual treatment coordinator
Without ConvertLens
With ConvertLens virtual TC
Integrations
Seamless Integration with All Major PMS & CRM Tools
ConvertLens syncs effortlessly with all leading PMS, CRM, and
analytics platforms for a unified data view.
Our Testimonials
Crafted for Unmatched Practice Growth
Discover why practices of all sizes trust ConvertLens to streamline their operations and elevate their growth.
Remedo has truly transformed my online presence and practice. With their invaluable support, I've witnessed significant improvements in my website visibility and search rankings. Their expertise has helped me attract and connect with more patients, leading to remarkable growth in my practice
The growth manager support is really helpful. Having an expert at hand who can breakdown the jargon into a step-by-step plan helped my practice reach more patients. I've seen a noticeable increase in patient footfall
Working with Remedo for our Google My Business and website needs at Infinite Smiles Paediatric Dentistry has been a great experience. The team's approachability, especially Shalu’s dedication during our weekly meetings, has been invaluable. They truly listen, understand our needs, and provide personalized support. Their commitment sets them apart—keep up the great work!
Remedo is the most professional group I have worked with. Their attention to detail, responsiveness, and commitment to excellence are truly commendable. The team takes the time to understand our needs and provides tailored solutions with great efficiency. Their personalized support and expertise make them stand out. Highly recommend their services!
All aspects of my online presence, from website design to Google Business are now managed by Remedo. I've seen a clear increase in patient leads. I highly recommend Remedo to any healthcare provider looking to grow their practice
FAQs
Frequently asked questions about virtual treatment coordinators
Ready to Get Started?
Sign Up Now & Someone from Our Team Will be in Touch Shortly!
.webp){kind=logo}
-p-500.webp)
