Visitor Arrives
Patient lands on your website with a question
Extend Your Front Desk With Viola - A 24/7 AI Assistant
You can’t afford to let valuable patient conversations get buried in the busywork. Viola, your 24/7 dental AI agent, autonomously resolves up to 83% of routine website conversations, captures high-intent leads, and guides prospective patients toward their next step, while knowing exactly when to bring in human expertise.
24/7
Always Available
100%
No Lost Leads
Instant
Patient Answers
Custom-Tuned
Trained Your Way
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The Problem
Your website is losing patients right now
These moments happen every single day across dental practices. And they cost you.
Your Front desk drowns in repetitive questions.
"Do you have evening appointments?" "What's your cancellation policy?" "Are you accepting new patients?" Over and over, every day.
You can't qualify leads on your website.
Appointment requests come through without key information. Your team has to hunt down details before they can schedule.
Website visitors leave unanswered.
Someone visits your site after office hours with a question. Your office is closed. They leave, and never come back.
Website leads don't connect to your workflow.
Inquiries live in email. Lead routing gets chaotic. Follow-up depends on someone remembering to do it manually.
No consistency across touchpoints
Different staff members give different answers to the same questions. Patients get confused. Trust drops.
Inquiries get buried in your inbox.
Form submissions arrive while your front desk is busy with patients. By the time they respond, the lead has gone cold.
Top Features
Your Patient's Journey, Covered End-to-End.
Every stage generates questions. Viola puts specialized AI at each one, and learns to get smarter over time. From capturing intent, to leading with empathy, driving real resolutions, building loyalty, keeping leads moving, and getting smarter month over month, Viola covers the full patient journey from a website visitor's first question through appointment confirmation.
Capture Intent
The patient discovers your practice with a question. Viola detects exactly what they need.
- Instant response
- Context understood
- Relationship begins
Build Loyalty
A patient was seen. Viola follows up with care instructions, schedules next visits, builds relationships.
- Care instructions sent
- Follow-ups automated
- Repeat visits & referrals
Lead with Empathy
Every question, concern, or moment of hesitation gets a thoughtful response from the smartest dental AI agent, with the warmth, understanding, and voice of your practice.
- Empathetic answers
- On-brand tone
- Trust builds fast
Drive Real Resolutions
When your patient is ready and interested, Viola picks up the cue, removes friction, captures the details that matter, and smoothly moves the conversation toward an appointment.
- Effortless scheduling
- All info pre-filled
- Warm leads created
Keep Leads Moving
Once a lead is captured, Viola sends the details to your CRM or practice management system, routes them to the right team member, and can trigger automated follow-up through AI Workflows.
- Smart team routing
- Automated follow-up
- Every lead stays in motion
Smarter Over Time
Viola doesn't follow the same script forever. It learns which questions convert patients, which follow-ups drive loyalty, and which responses work best. The system improves month-over-month.
Why Choose
Responsible AI for Patient Safety
Clarity
Full visibility into every response. See exactly why Viola answers every question. No black box. Every response is backed by clear reasoning.
Control
Our Dental AI Chatbot only uses your practice data. No hallucinations. No making things up. Clear guardrails on every answer.
Compliance
HIPAA-compliant. SOC 2 certified. Encrypted at rest and in transit. Patient data stays protected.
The Viola Workflow
From visitor arrival to appointment confirmed: Viola engages instantly, answers questions from your knowledge base, captures the lead, assists with appointment details, routes it to the right team member, and automates follow-up, turning every website visitor into a scheduled, converted patient.
Our Testimonials
Crafted for Unmatched Practice Growth
Discover why practices of all sizes trust ConvertLens to streamline their operations and elevate their growth.
Boosting My Practice with Remedo
Remedo has truly transformed my online presence and practice. With their invaluable support, I've witnessed significant improvements in my website visibility and search rankings. Their expertise has helped me attract and connect with more patients, leading to remarkable growth in my practice
Expert Support Driving Patient Growth
The growth manager support is really helpful. Having an expert at hand who can breakdown the jargon into a step-by-step plan helped my practice reach more patients. I've seen a noticeable increase in patient footfall
Excellent Support & Personalized Service
Working with Remedo for our Google My Business and website needs at Infinite Smiles Paediatric Dentistry has been a great experience. The team's approachability, especially Shalu’s dedication during our weekly meetings, has been invaluable. They truly listen, understand our needs, and provide personalized support. Their commitment sets them apart—keep up the great work!
Highly Professional & Dedicated Team
Remedo is the most professional group I have worked with. Their attention to detail, responsiveness, and commitment to excellence are truly commendable. The team takes the time to understand our needs and provides tailored solutions with great efficiency. Their personalized support and expertise make them stand out. Highly recommend their services!
Unlock Growth with Remedo's All-in-One Solution
All aspects of my online presence, from website design to Google Business are now managed by Remedo. I've seen a clear increase in patient leads. I highly recommend Remedo to any healthcare provider looking to grow their practice
Get in Touch
with Us
Have questions or need assistance? Contact us today to connect with our team. We're here to help with inquiries, support, and customization.
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Track every marketing dollar and optimize patient conversions with ConvertLens. Gain valuable insights from your campaigns, ensuring you never miss a potential patient. Maximize ROI and grow your practice effortlessly.
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