Join 8000+ Practices

Your dental practice's reputation is being formed online — whether you're managing it or not.

Every week, patients Google your practice before booking. They read your reviews. They compare your rating to the dentist down the road. And if what they find doesn't inspire confidence, they go elsewhere — without ever calling you.

ConvertLens gives you the tools to build, monitor, and protect your online reputation automatically — across Google, Healthgrades, Zocdoc, Yelp, and Facebook — so your reviews reflect the quality of care you actually deliver.

Get Started

Book a demo

HIPAA-compliant

Works with Dentrix, Eaglesoft, Open Dental

Monitors Google, Healthgrades, Zocdoc, Yelp, Facebook

Used by 500+ dental practices

Unique Features

One bad review at the top of Google is costing you new patients every single day.

Patients don't ask friends for dentist recommendations anymore. They search. And what they find shapes their decision completely — before they've ever spoken to your front desk.

77% of patients use online reviews as their first step when choosing a healthcare provider. (PatientPop, 2023)

A one-star increase in a dental practice's Google rating correlates with a 5-9% increase in new patient enquiries.

Practices with fewer than 10 Google reviews convert 34% fewer website visitors to enquiries than those with 50+. (BrightLocal, 2024)

But here's the deeper problem: most dental practices are completely passive about their reputation. They wait for reviews to come in. They notice a bad one too late. They don't have a system for asking happy patients to share their experience and they have no visibility across the platforms where patients are actually reading about them.

ConvertLens changes this from a passive, reactive problem into an active, automated system.

Target Audience

Automated, monitored, and measured — reputation management that runs itself

Whether you’re just starting out or scaling up, ConvertLens is your
key to exponential practice growth.

Automated review requests — timed to perfection

The hardest part of reputation management isn't responding to reviews — it's getting patients to leave them in the first place. Most practices that ask for reviews manually get inconsistent results because it depends on which staff member remembered to ask.

ConvertLens sends a personalised review request automatically after every completed appointment — via SMS, email, or both, based on patient preference

Timing is configurable: typically 2-4 hours post-appointment, when the experience is fresh and the patient is home and relaxed

Message templates are fully customisable — your practice name, your tone, your brand voice

Smart suppression: patients who've already left a review in the last 90 days are automatically excluded from requests

Negative experience filter: patients can flag a concern privately before being directed to a public review platform — giving your team a chance to resolve the issue before it becomes a one-star post

Multi-platform review monitoring — one inbox for every platform

Your patients are leaving reviews on Google, Healthgrades, Zocdoc, Yelp, and Facebook. Without a monitoring tool, you're checking each platform manually — or more likely, not checking at all.

ConvertLens monitors your ratings and reviews across all major platforms in real time

New reviews appear in a single unified inbox — no platform-switching, no missed notifications

Automated alerts for reviews below a threshold rating (e.g. 3 stars or below) so your team can respond immediately

Sentiment analysis flags recurring themes — if multiple patients mention wait times or a specific staff member, ConvertLens surfaces the pattern before it escalates

Review volume and rating trend charts so you can see whether your reputation is improving month over month

Response management — respond faster, respond better

How you respond to reviews — especially negative ones — is as important as the review itself. Prospective patients read your responses. A thoughtful, professional response to a one-star review can actually convert a sceptical reader into a new patient.

AI-assisted response drafts: ConvertLens generates a HIPAA-compliant response draft for every new review, which your team can approve, edit, or send as-is

Response templates by review type: positive reviews, neutral reviews, specific complaints, and anonymous feedback all have pre-built response frameworks

Response time tracking: see how quickly your team is responding and set targets for response within 24 hours

Escalation workflow: reviews flagged as sensitive or requiring management attention are routed to the right person automatically

More reviews don't just build trust — they move you up in Google search results

Most dental practice owners think of reputation management as a patient experience issue. It's also a search engine optimisation issue — and one of the fastest-moving levers you have in local SEO.

Google's local ranking algorithm for dental practices weighs three main factors: relevance (does your profile match what the patient searched for), distance (how close is the practice to the searcher), and prominence — which is directly influenced by your reviews.

Integrations

Seamless Integration with All Major PMS & CRM Tools

ConvertLens syncs effortlessly with all leading PMS, CRM, and
analytics platforms for a unified data view.

Our Testimonials

Crafted for Unmatched Practice Growth

Discover why practices of all sizes trust ConvertLens to streamline their operations and elevate their growth.

Boosting My Practice with Remedo

Remedo has truly transformed my online presence and practice. With their invaluable support, I've witnessed significant improvements in my website visibility and search rankings. Their expertise has helped me attract and connect with more patients, leading to remarkable growth in my practice

South Shore Dental Care

Holbrook, MA

Expert Support Driving Patient Growth

The growth manager support is really helpful. Having an expert at hand who can breakdown the jargon into a step-by-step plan helped my practice reach more patients. I've seen a noticeable increase in patient footfall

Precious Smiles

Camp Hill, Pennsylvania

Excellent Support & Personalized Service

Working with Remedo for our Google My Business and website needs at Infinite Smiles Paediatric Dentistry has been a great experience. The team's approachability, especially Shalu’s dedication during our weekly meetings, has been invaluable. They truly listen, understand our needs, and provide personalized support. Their commitment sets them apart—keep up the great work!

Infinite Smiles Paediatric Dentistry

Solon, Ohio

Highly Professional & Dedicated Team

Remedo is the most professional group I have worked with. Their attention to detail, responsiveness, and commitment to excellence are truly commendable. The team takes the time to understand our needs and provides tailored solutions with great efficiency. Their personalized support and expertise make them stand out. Highly recommend their services!

SoFlo Dentistry

Miami, FL

Unlock Growth with Remedo's All-in-One Solution

All aspects of my online presence, from website design to Google Business are now managed by Remedo. I've seen a clear increase in patient leads. I highly recommend Remedo to any healthcare provider looking to grow their practice

West Point Medical Center

Fontana, California

FAQs

Frequently Asked Questions

Find answers to common questions about ConvertLens' features, integrations and how it can help your practice grow fast

Ready to Get Started?

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.