The platform built for dental groups that have outgrown single-practice software.

Yes. ConvertLens has configurable role-based access controls. An executive sees the full group dashboard. An operations director sees all locations with full KPI access. A location manager sees only their own site. A marketing manager sees campaign data and attribution across the group. Permissions are set at the group level and can be customised for individual users.

ConvertLens is built with HIPAA compliance as a foundation. All patient data is encrypted at rest and in transit. We sign Business Associate Agreements with every group we work with. Communication templates are reviewed for HIPAA compliance before deployment. For groups operating across multiple states with different consent requirements, our compliance team provides guidance during onboarding to ensure all communication sequences meet local requirements.

For a group of 20 locations, we typically run a phased implementation over 3 to 4 weeks. We start with 2 to 3 pilot locations to configure integrations, validate data flows, and train the core team. We then roll out to remaining locations in batches of 4 to 6. By the end of week four, the full group is live with real-time KPI data flowing into the group dashboard. You have a dedicated implementation manager throughout the process.