SoftDent Dental Software Integration: See What Your Marketing Produces

SoftDent dental software has run the front desk and operatory in many general practices for decades. ConvertLens adds a marketing layer on top of it, so you can see which calls, forms, and ad campaigns turn into booked appointments and production in SoftDent.

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What Is SoftDent Dental Software?

SoftDent is a server-based practice management system (PMS) for general dental practices, now offered under the Sensei brand from Carestream Dental. It runs on a local server and in-office hardware rather than in the cloud.

Core SoftDent software features cover scheduling, clinical charting, treatment plan tracking, billing, and customizable reports. Sensei also offers add-ons that work with it, including eClaims, eVerifications, ePrescriptions, digital patient forms, Patient Manager for communication, Payment Manager, and CS Imaging.

Sensei states that SoftDent remains supported for existing users, with an optional path to Sensei Cloud. Many offices plan to stay on SoftDent for years, which makes getting more value from its data worthwhile.

Softdent Dental Software

What ConvertLens uses from SoftDent

ConvertLens focuses on the data that links a lead to an outcome: appointment status, new patient records, and production tied to a visit. That data is matched against the calls, forms, chats, and ad clicks already flowing in from your website, ad accounts, and phone system.

Connecting a server-based system

Because SoftDent lives on a local server, outside tools connect through approved partner programs or a connector installed on your network. The specific SoftDent integration method, data fields, sync frequency, and any write-back are confirmed for your practice during onboarding.

Setup, Step by Step

Softdent Dental Software

Confirm your SoftDent version, server setup, and number of locations.

The ConvertLens integration team reviews connection options and tests access with your practice.

Appointments, new patients, and production are set up for sync based on your scope.

Incoming leads are matched to patient records and their original campaigns.

ConvertLens figures are checked against SoftDent reports before the dashboard goes live.

ConvertLens vs. SoftDent Reporting

SoftDent dental software includes practice and financial reports for running the office. ConvertLens adds attribution across every marketing channel.

Need SoftDent ConvertLens
Scheduling, charting, claims, and billing Yes No
Practice and financial reports Yes Uses SoftDent production for attribution
Reminders and two-way texting Through Sensei add-ons Lead follow-up and conversion tracking
Cross-channel marketing attribution Not primary focus Yes
Call tracking and AI receptionist Not a core feature Yes, including Eva
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Softdent Dental Software

What SoftDent Practices Can Do With ConvertLens

  • Track leads from paid search, paid social, organic, and referral sources
  • Tie each lead to booked and kept appointments in SoftDent
  • Compare campaigns by new patients and production, not clicks
  • Review call conversions and missed opportunities
  • Report on new patient sources without hunting through SoftDent reports

Seamless Integration with All Major PMS & CRM Tools

ConvertLens syncs effortlessly with all leading PMS, CRM, and
analytics platforms for a unified data view.

Practice management system integration screenshot
Practice management system integration screenshot
Practice management system integration screenshot
Practice management system integration screenshot
Practice management system integration screenshot
Practice management system integration screenshot
Practice management system integration screenshot
Practice management system integration screenshot
Ad campaign tracking illustration
Ad campaign tracking illustration

Crafted for Unmatched Practice Growth

Discover why practices of all sizes trust ConvertLens to streamline their operations and elevate their growth.

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Infinite Smiles Dental client logoInfinite Smiles Dental client logo
SoFlo Dental client logoSoFlo Dental client logo
MC Dental client logoMC Dental client logo
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Boosting My Practice with Remedo

Remedo has truly transformed my online presence and practice. With their invaluable support, I've witnessed significant improvements in my website visibility and search rankings. Their expertise has helped me attract and connect with more patients, leading to remarkable growth in my practice

South Shore Dental Care

Holbrook, MA

South Shore Dental practice photo
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Expert Support Driving Patient Growth

The growth manager support is really helpful. Having an expert at hand who can breakdown the jargon into a step-by-step plan helped my practice reach more patients. I've seen a noticeable increase in patient footfall

Precious Smiles

Camp Hill, Pennsylvania

Precious Smiles Dental practice photo
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Excellent Support & Personalized Service

Working with Remedo for our Google My Business and website needs at Infinite Smiles Paediatric Dentistry has been a great experience. The team's approachability, especially Shalu’s dedication during our weekly meetings, has been invaluable. They truly listen, understand our needs, and provide personalized support. Their commitment sets them apart—keep up the great work!

Infinite Smiles Paediatric Dentistry

Solon, Ohio

ConvertLens conversion tracking illustration
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Highly Professional & Dedicated Team

Remedo is the most professional group I have worked with. Their attention to detail, responsiveness, and commitment to excellence are truly commendable. The team takes the time to understand our needs and provides tailored solutions with great efficiency. Their personalized support and expertise make them stand out. Highly recommend their services!

SoFlo Dentistry

Miami, FL

SoFlo Dental practice photo
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Unlock Growth with Remedo's All-in-One Solution

All aspects of my online presence, from website design to Google Business are now managed by Remedo. I've seen a clear increase in patient leads. I highly recommend Remedo to any healthcare provider looking to grow their practice

West Point Medical Center

Fontana, California

Dr. Atul, dental practice owner, headshot

Security and Patient Data Handling

ConvertLens accesses only what attribution requires, such as appointments and production, not full clinical records. Data moves over an encrypted connection, and BAA and HIPAA details are confirmed with each practice.

Get More From Your SoftDent Data

Want to know which campaigns fill your SoftDent schedule? Book a ConvertLens demo to review your setup, confirm compatibility, and see the reporting available for your practice. Growing groups can also explore multi-location dental analytics, and DSOs can visit our DSO software page.

Get in Touch
with Us

Have questions or need assistance? Contact us today to connect with our team. We're here to help with inquiries, support, and customization.

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